Company Overview
Mettlence operates digital consumer brands and customer-support workflows for our owned online properties. Our team uses Meta tools to manage Facebook Page messages and comments connected to our own brands.
Purpose of Facebook Access
We request Facebook Page messaging and comment access so our internal support team can view, manage, and respond to customer inquiries on our owned Facebook Pages. This helps us resolve product access issues, answer customer questions, and support users who contact us through Facebook.
How Platform Data Is Used
Platform Data is used only for internal customer support and operational review. We use it to read and respond to Page messages and comments, identify unresolved customer issues, and improve our support workflows. We do not sell, rent, or share Platform Data with third-party clients.
Who Uses The Data
Only authorized internal team members use this data for support and moderation workflows. Access is limited to business operations connected to our owned Facebook Pages.
Data Handling & Privacy
We retain only the information needed to handle support requests and operate our customer-service workflows. We do not use Facebook Platform Data for unrelated advertising, resale, or external client services.
Contact
- Business name: Mettlence
- Contact email: [email protected]
- Website: https://mettlence.com
See also: Privacy Policy · Terms of Service · Contact